Privacy policy

PRIME SOLUTION D. O. O.

1. Introduction
This Privacy Policy explains how PRIME SOLUTION D. O. O. (“we”, “us” or “Controller”) collects, uses, stores, and protects your personal data in accordance with the EU General Data Protection Regulation (GDPR) and applicable Slovenian law.

2. Data Controller
Name: PRIME SOLUTION D. O. O.
Address: Vipavska cesta 3, SI-5270 Ajdovščina, Slovenia
Phone: +386 5 364 3671
Email: info@prime-solution.si

3. Personal Data We Collect

  • Contact Data: name, surname, email address, telephone number (when you contact us).

  • Company Data: company name, job title (where applicable).

  • Technical Data: IP address, browser type, access date/time, URLs visited (automatically collected via cookies).

4. Purpose of Processing & Legal Basis

Data Type Purpose Legal Basis
Contact Data Responding to inquiries, contract performance, support Performance of a contract / Consent
Technical Data Website analytics, user experience improvement Legitimate interests

5. Cookies
We use cookies to enhance your experience:

  • Essential Cookies: for basic site functionality.

  • Analytical Cookies: to gather anonymous usage statistics.

  • Functional Cookies: to personalize content.
    You can manage your cookie preferences at any time via the banner controls on our website.

6. Data Sharing
We do not transfer personal data to third countries or international organizations. We may share data with trusted service providers (e.g., hosting providers) under appropriate confidentiality and security obligations.

7. Data Retention
We retain your personal data only as long as necessary:

  • Contact Data: up to 3 years after the last interaction.

  • Technical Data: up to 12 months.

8. Your Rights
Under the GDPR, you have the right to:

  • Access your personal data.

  • Rectify inaccurate or incomplete data.

  • Erase your data (“right to be forgotten”).

  • Restrict processing of your data.

  • Data portability.

  • Object to processing based on our legitimate interests.

  • Withdraw consent (where processing is based on consent).

To exercise any of these rights, please contact us at info@prime-solution.si.

9. Changes to This Policy
We may update this Privacy Policy from time to time. All changes will be published on our website and will take effect immediately upon posting.

10. Contact Information
If you have any questions or concerns about this Privacy Policy, please contact:
PRIME SOLUTION D. O. O.
Vipavska cesta 3, SI-5270 Ajdovščina, Slovenia
Email: info@prime-solution.si
Phone: +386 5 364 3671